About us style society founders

Shipping

  • Flat standard rate of $10

  • FREE SHIPPING for orders over $150

Please Note:

  • Items are shipped directly from individual brands. If you purchase from 3 different brands you will receive 3 different packages.  Style Society is a Marketplace only.

  • Brands typically dispatch orders within 3 business days and most customers receive their orders within 7-10 days.

  • Each package includes tracking information sent from the individual brand. Once your order is shipped you will receive a tracking number via email with the shipping carrier’s website to track your package.

  • If you have any questions about your order, please email us at hello@stylesocietymarketplace.com

Pre Orders / Made to Order:

Pre-Order status means that the item is currently being carefully made by any of our ethical labels, and you’re welcome to purchase as normal via the checkout. The made to order and delivery time will be outlined on the product page.
 

Gift Vouchers:

Gift Vouchers are delivered by email and contain a unique code for redeeming at checkout. Gift cards are valid for 12 months from date of activation and are non-refundable.   

General Information:
  • We encourage our brands to ship using Compostable Packaging.
  • If you receive the incorrect size or item, let us know as soon as you can, and we’ll resolve as quickly as possible.
  • As a sustainable business, we encourage our brands to minimise packaging and paper used when packing and shipping your order.  We encourage brands to send your receipt and fulfilment details via email.
  • Let us know if your order does not arrive in a timely manner or if you need help to track your order. 

Returns and Exchanges:

If you need to return or exchange an item, please refer to our Returns Policy for detailed instructions. We want you to be completely satisfied with your purchase, and we will do our best to assist you with any returns or exchanges. 
We do strongly encourage you to check the size guide for each product before purchase to make sure the measurements work for you as they do vary with different brand sizing's.
Style Society Marketplace and all our partnered brands value your satisfaction and strive to provide exceptional customer service. If you have any further questions or concerns regarding shipping terms, please don't hesitate to contact us.